Due to logistic issues, we DO NOT offer regional order to other states at this moment.
Our Delivery Area encompasses almost all of the areas within Klang Valley (please note that some of the areas will required additional delivery charges) including Petaling Jaya, Subang, Klang, Shah Alam, etc. Please refer to Delivery Area chart below for delivery availability and applicable charges, if any.
IMPORTANT NOTE: Due to logistic issue, we DO NOT offer regional delivery to other states at this moment.
During the Peak / Festive Season e.g. Valentine's Day, Mother's Day, Father's Day, Hari Raya, Christmas and Chinese New Year, kindly place your order THREE (3) days in advance.
Due to the unusually higher demand during Peak/Festive seasons, we will try to accommodate your special time request to the best of our abilities. Otherwise, delivery will be made within the delivery date .
All orders will be delivered to the Recipient's address submitted by the Sender but not necessarily to the named Recipient personally. Our delivery team will try their best to hand over the flowers/gifts to the named Recipient directly at the time of delivery.
During the super peak season specifically Valentine's Day (14th-February), due to the high demand worldwide, the flower cost especially Roses will be increased multi-fold. Hence, PURE SEED reserved the right to increase price accordingly during the Valentine's Day period.
We'll adjust the product price 2-3 weeks before the Valentine's Day, and will ONLY accept order from our Valentine's Day Collections for Valentine's Day period delivery (at least 5 days before Valentine's Day, during Valentine's Day (14th February) and 15th February). PURE SEED reserved the right the reject and refund to customer if the order placed before the price adjustment which will be happened 2-3 weeks before the Valentine's Day.
For order placed outside of the Valentine's Day Collections which the delivery date fall on Valentine's Day period (at least 5 days before Valentine's Day, during Valentine's Day (14th February) and 15th February), PURE SEED reserved the right to reject and refund to customer for the order.
PURE SEED reserves the right to make subsitutions of flowers, greenery, baskets, vases, wrapping papers, fruits, soft-toys and any other material used in our flower arrangements with others of equal or higher value should the original materials be unavailable.
If you are not satisfied with the product, please notify us within the same day upon receiving the order as most of our products are perishable. We will either provide a free replacement or refund the money equivalent to your order. There will be a processing charge of 5% of the purchase price for any refund given by PURE SEED. Hence, the refund amount will be the purchase price less 5%.
IMPORTANT NOTE: The refund will be given at the discretion of PURESEED Sdn Bhd